Terms of Service

These terms are prepared for the agreement between you and ATSIZ YAZILIM LTD (company no. 16324501; WenOX, we, us, or our) to be published following restoration. They cover our websites, accounts, API, Go access, Credits, rewards, and related services. You must be at least 18 and legally able to contract. If you act for an organisation, you confirm authority to bind it. Acceptance must be recorded through sign-up, onboarding, checkout, or another clear mechanism.

• Provide accurate information and secure your sign-in methods and API keys. You are responsible for authorised activity and losses caused by failure to take reasonable security precautions. Report suspected compromise promptly.
• Unless a business arrangement allows it, do not share, sell, rent, or transfer accounts, keys, included allowances, or promotional rewards without written permission.
• We may require identity, payment, or security verification and refuse registrations presenting fraud, compliance, or security risks. Social sign-in also uses the identity provider's terms.

WenOX may add, remove, replace, disable, restrict, rate-limit, or discontinue any model or provider at any time. We may change routing, model identifiers, capabilities, context limits, throughput, concurrency, and eligibility. No purchase reserves permanent access to a particular model or guarantees its identity, quality, speed, behaviour, or outputs. A model name may be a service identifier rather than a warranty of an upstream configuration.

Provider withdrawal, abuse, security, capacity, legal obligations, or technical failure may require immediate action. If a material change significantly reduces the essential benefit of an existing prepaid purchase, we will provide the notice, cancellation opportunity, suitable alternative, or proportionate refund required by law or the agreed purchase terms. This discretion does not override express enterprise commitments.

We may revise product prices, input/output Credit rates, model multipliers, included allowances, usage windows, limits, and promotional terms at any time for future purchases and usage, subject to applicable notice and fairness requirements. The rate applicable when a request is accepted determines its usage charge. We do not retrospectively reprice completed requests or increase the amount already paid for a completed purchase. Material changes affecting an existing prepaid period require appropriate notice and remedies.

The checkout shows the product, duration, currency amount, and applicable charges before payment. We may correct pricing errors and refuse incomplete orders; an already accepted order will be handled under applicable law. Taxes or provider charges must be disclosed where required. No historic price guarantees a future offer.

• The current purchase conversion is 1 USD for 1,000 Credits; current purchases range from 5,000 to 50,000 Credits per transaction. Future offers may differ. Credits are a limited entitlement to eligible WenOX usage, not a deposit, currency, investment, interest, or profit promise.
• Credits cannot be transferred, traded, resold, or redeemed for cash except under an applicable refund right. Purchased balances are not arbitrarily erased by rate changes. Expiry, if any, must be disclosed before purchase and comply with law.
• Wallet Credits require active Go access for eligible API usage; they do not purchase Go or Pass. Automatic wallet use applies only when enabled. Failed requests are not charged; temporary reservations are reconciled on settlement.

Except for mandatory cancellation or remedy rights and expressly agreed binding obligations, purchases are final. WenOX offers no discretionary refund for unused access, unclaimed Pass rewards, unused Credits, accidental purchases, a change of mind, or subjective dissatisfaction. The Refund Policy applies. Mandatory rights are not waived merely by accepting these terms, activating access, or using a single request.

A single successful request using paid Go access or purchased Credits is sufficient to apply the no-voluntary-refund rule described in the Refund Policy; remaining time, allowance, or Credits do not create a discretionary refund entitlement. This is a commercial refund policy and does not extinguish mandatory statutory rights.

Checkout states the access period, included allowance, price, and renewal arrangement. Current Go access is time-limited; current Pass purchases are one-time purchases for the stated month. They do not renew automatically unless a later offer explicitly says so and you authorise it. Model-specific reference allowances feed shared account usage windows; changing models does not bypass exhausted five-hour, weekly, or access-period limits. Unused included allowance does not carry forward unless expressly offered.

Gifts, referral benefits, Pass rewards, and promotions follow their disclosed claim deadlines, use periods, eligibility, and anti-abuse terms. We may change or end future promotions and reverse benefits obtained through fraud, self-referral, duplicate accounts, chargebacks, or exploitation. An ordinary change does not cancel a valid granted benefit contrary to its agreed conditions.

You retain your input rights and warrant that you have the rights and lawful basis to submit them. You grant WenOX and necessary providers a limited licence to process, transmit, and reproduce content to deliver requested functions, security, support, and legal compliance as described in the Privacy Policy. This does not transfer ownership or grant blanket training permission.

As between you and WenOX, any rights WenOX may hold in outputs are assigned to you to the extent legally possible, subject to upstream licences and third-party rights. Outputs may not be unique, copyrightable, accurate, or free of third-party rights. Platform code, interfaces, branding, and service materials remain ours or our licensors'. Open-source components retain their own licence terms.

We may restrict, suspend, or terminate access for material breach, prohibited use, fraud, non-payment, payment reversal, security threats, legal requirements, or provider restrictions. We may act without prior notice when needed to prevent harm, preserve evidence, or comply with law. Where practicable and appropriate, we will explain the action and offer a reasonable chance to remedy a remediable breach. You may request review through support.

We may discontinue services for business or technical reasons with reasonable notice where feasible. If we end unexpired prepaid service without your breach and supply no suitable alternative, undelivered value is handled under the purchase terms and law. Accrued debts, lawful refund rights, confidentiality, and provisions intended to survive remain effective.

Except for express commitments and mandatory standards, services are supplied as available. We do not guarantee uninterrupted access, a particular output, suitability for every purpose, or compatibility with every environment. Maintenance, upstream outages, capacity, and security events may affect delivery. Validate AI outputs, supervise CLI actions, and keep backups. No SLA applies unless agreed in writing.

For business users, to the extent permitted by law, WenOX excludes indirect or consequential loss and loss of profit, revenue, business opportunities, goodwill, or data arising from the service. Our aggregate liability is capped at the fees paid to WenOX for the affected service in the twelve months before the event giving rise to the claim, subject to any negotiated enterprise terms and legal reasonableness/enforceability requirements.

For consumers, we remain responsible for reasonably foreseeable loss caused by our breach or failure to use reasonable care and skill. Nothing excludes or limits fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability or remedy that law does not allow us to exclude. Consumer statutory rights are not subject to the blanket business liability cap.

Business users indemnify WenOX against reasonable third-party claims and defence costs caused by unlawful inputs, deliberate misuse, or material breach, subject to prompt notice, cooperation, and control of defence. No settlement may admit fault or impose obligations on WenOX without consent. This does not cover WenOX's own wrongful conduct and is not imposed on consumers.

We may update terms for legal, security, technical, or business reasons. Material changes are notified through the service or account contact before taking effect where required; fresh agreement is requested when necessary. Continued use is not consent where an express choice is required. Changes are prospective and do not remove accrued rights.

England and Wales law applies, preserving mandatory protections in a consumer's country of habitual residence. Business disputes go to the courts of England and Wales; consumers retain local court and complaint rights. Invalid provisions are severed only as law permits. We may assign on a business transfer without reducing mandatory rights; you require written consent to assign yours. Force majeure excuses delay only where lawful and does not erase applicable refund rights. Contact support first so we can attempt resolution.